Dear Melissa, Thank-you for your transparent communication and customer service. The standard and quality of your service is really remarkable. As a long term renter I have never experienced such a fluent application process and turnaround. This is really appreciated and I felt respected and informed these past few days. I am looking forward to meeting the high standard set by Nigel Horne Real Estate. Could you please elevate this feedback to your Senior Management as customers appreciate competent standards. Warmest Regards, Jo